Claims and Service Manager (construction works)

Main « Claims and Service Manager (construction works)

All of Poland

employment contract

full time

Your responsibilities

The Claims and Service Specialist deals with the warranty service of completed construction works You will be involved in the day-to-day follow-up, processing and analysis of client complaints and making decisions on their resolution You will liaise with project managers on an ongoing basis and actively participate in the final acceptance of buildings Accurate record keeping of complaints and communication with clients. Timely handling of complaints and service Operating the company’s warehouse

Running the complaints and service department
Post-warranty service for completed buildings
Carry out maintenance and inspections in cooperation with subcontractors and suppliers
Handling of complaints
Liaise with suppliers and subcontractors to rectify the claim
Maintenance of service and complaints records
Liaising with project managers during the acceptance and handover of the building to the client
Preparation of analyses and reports
Liaising with the implementation department

What we require

Experience in a similar position for a minimum of 3 years
Education (preferred: construction, construction technician)
Highly developed communication skills
Very good knowledge of MS Office , Autocad
Ability to work in a team
Independence and good organisation of work
Discipline and very good organisation of working time (accuracy, punctuality, conscientiousness in carrying out duties)
Business trip readiness
Knowledge of English or German is welcome
Driving licence cat. B.

What we offer

An interesting and responsible full-time job in a rapidly growing company,
The essential work tools,
Stable employment,
Opportunities for professional development (subsidised training),
Social benefits package (sports cards, medical packages, others),
Integration meetings and trips.

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*I have read and understood the Information Clause of Commercecon Spółka z ograniczoną odpowiedzialnością Sp. K.” …

In compliance with the information obligation under Article 13 of the General Data Protection Regulation of 27 April 2016 (OJ L 119, 04/05/2016), we would like to inform you that:
1) The controller of your personal data is Commercecon spółka z ograniczoną odpowiedzialnością Sp. K., having its registered office in Konstantynów Łódzki 95-050, ul. Inwestycyjna 5.
2) The contact details of the Data Protection Officer are: Marcin Polit, +48533641700, [email protected].
3) Your personal data will be processed for the following purposes:
– recruitment for selected positions (Article 6(1)(f));
– future recruitment (Article 6(1)(a));
– ensuring the safety of employees and property (Article 6(1)(f));
– defence against claims (Article 6(1)(f) GDPR).
4) The recipients of your personal data will be only the entities authorised to manage the recruitment for Commercecon Spółka z ograniczoną odpowiedzialnością Sp. K .
5) Your personal data will be stored until you effectively exercise your right to object or withdraw your consent, or for the storage period prescribed by the applicable law.
6) You have the right to access, rectify, erase your data or restrict its processing, withdraw your consent, the right to data portability and the right to object if your data is processed based on Article 6(1)(e) or (f).
7) You have the right to lodge a complaint with the Personal Data Protection Office (UODO) if your personal data is processed by the controller contrary to the General Data Protection Regulation of 27 April 2016.
8) Your data will not be subject to automated processing, including profiling.
9) The provision of personal data is voluntary, but failure to provide data will preclude the recruitment process.

*I consent to being contacted using the contact methods I have provided (e-mail, phone) for the purpose of the current recruitment process.

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